How To Fix ITS_P007 - Incorrect UNICODE <> non-UNICODE combination

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 007

• Message text: Incorrect UNICODE <> non-UNICODE combination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P007 - Incorrect UNICODE <> non-UNICODE combination ?

  The SAP error message ITS_P007 Incorrect UNICODE <> non-UNICODE combination typically occurs when there is a mismatch between the character encoding settings of the SAP system and the application or environment that is trying to access it. This error is often related to the use of Unicode and non-Unicode systems, particularly in scenarios involving SAP Web Application Server (WAS) and Internet Transaction Server (ITS).
  Cause:
  
  Character Set Mismatch: The error arises when a Unicode-enabled SAP system is trying to communicate with a non-Unicode system or vice versa. This can happen if the application server is set up to handle Unicode data while the database or other components are not configured to support it.
  Incorrect Configuration: The configuration settings in the SAP system or the ITS may not be aligned correctly, leading to this error.
  Data Transfer Issues: If data is being transferred between systems with different character encodings, it can lead to this error.
  
  Solution:
  
  
  Check System Configuration:
  
  Ensure that all components of your SAP landscape (application server, database, and ITS) are configured to use the same character set. If your SAP system is Unicode, ensure that all connected systems are also Unicode-compatible.
  You can check the character set of your SAP system using transaction RZ10 to view the profile parameters.
  
  
  
  Adjust ITS Settings:
  
  If you are using ITS, check the configuration settings in the ITS profile. Ensure that the Unicode parameter is set correctly.
  You may need to adjust the ITS settings to ensure it is compatible with the character set of the SAP application server.
  
  
  
  Database Configuration:
  
  If your database is non-Unicode, consider migrating to a Unicode database if possible. This is a more long-term solution but can help avoid similar issues in the future.
  
  
  
  Data Handling:
  
  If you are transferring data between systems, ensure that the data is properly encoded and that the receiving system can handle the character set being sent.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve compatibility issues.
  
  
  
  Testing:
  
  After making changes, perform thorough testing to ensure that the error is resolved and that there are no further issues with character encoding.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on Unicode and non-Unicode systems.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By ensuring that all components are correctly configured to handle the same character set, you can resolve the ITS_P007 error and prevent it from occurring in the future.