How To Fix ITS_P004 - DLL could not be loaded

ITS_P004 - Overview

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 004

• Message text: DLL could not be loaded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P004 - DLL could not be loaded ?

  The SAP error message "ITS_P004 DLL could not be loaded" typically indicates that there is an issue with the Internet Transaction Server (ITS) environment, specifically related to the loading of a Dynamic Link Library (DLL) file. This error can occur due to various reasons, including configuration issues, missing files, or compatibility problems.
  Causes:
  
  Missing DLL File: The specific DLL that the ITS is trying to load may be missing from the expected directory.
  Incorrect Path: The path to the DLL may not be correctly configured in the system settings.
  Version Mismatch: The version of the DLL may not be compatible with the version of the ITS or the SAP system you are using.
  Permissions Issues: The user account under which the ITS is running may not have the necessary permissions to access the DLL file.
  Corrupted DLL: The DLL file may be corrupted or improperly installed.
  
  Solutions:
  
  
  Check for Missing DLL:
  
  Verify that the required DLL file is present