How To Fix ITS_P002 - Service is deactivated

ITS_P002 - Overview

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 002

• Message text: Service is deactivated

What causes this issue?

The user has selected a URL which refers to the integrated Web GUI
service.
However, this service has been switched off on the kernel level.

System Response

Session terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The system administrator can switch the service on and off using the
static profile parameter <NP>its/enable </>:
<NP>its/enable=0 </>(default), service is switched off.
<NP>its/enabel=1</>,,service is switched on.
To activate the profile, the instance must be restarted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P002 - Service is deactivated ?

  The SAP error message "ITS_P002 Service is deactivated" typically occurs in the context of the Internet Transaction Server (ITS) when a specific service that is required for processing a request is not activated. This can happen for various reasons, such as configuration issues or service deactivation.
  
  Cause:
  
  Service Deactivation: The specific service that the user is trying to access has been deactivated in the ITS configuration.
  
  Configuration Issues: There may be issues in the configuration settings of the ITS or the related SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  System Maintenance: The service may be temporarily deactivated for maintenance or updates.
  
  
  Solution:
  
  
  Activate the Service:
  
  Go to the SAP GUI and navigate to transaction SICF (HTTP Service Hierarchy).
  Find the service that corresponds to the error message (e.g., /sap/bc/its/...).
  Right-click on the service and select "Activate Service" if it is deactivated.
  
  
  
  Check Service Configuration:
  
  Ensure that the service is correctly configured and that