How To Fix ITS110 - ITS server usage


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ITS - Messages for Agent-Based ITS Monitor

  • Message number: 110

  • Message text: ITS server usage

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ITS110 - ITS server usage ?

    The SAP error message ITS110 typically relates to issues with the Internet Transaction Server (ITS) in SAP environments. This error can occur due to various reasons, including configuration issues, server availability, or network problems. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Configuration Issues: The ITS may not be properly configured, leading to communication problems between the SAP system and the ITS.
    2. Server Availability: The ITS server may be down or not reachable due to network issues or server maintenance.
    3. Authorization Problems: The user may not have the necessary authorizations to access the ITS.
    4. Session Management: There may be issues with session management, such as exceeding the maximum number of sessions allowed.
    5. Browser Compatibility: Sometimes, the browser being used may not be compatible with the ITS.

    Solutions:

    1. Check Configuration:

      • Verify the configuration settings of the ITS in the SAP system. Ensure that the ITS is correctly set up to communicate with the backend SAP system.
      • Check the SAP Web Application Server settings and ensure that the ITS is properly registered.
    2. Server Status:

      • Ensure that the ITS server is up and running. You can check the server status using transaction codes like SM51 or SMICM in the SAP GUI.
      • If the server is down, restart the ITS service.
    3. Network Connectivity:

      • Check network connectivity between the client and the ITS server. Ensure that there are no firewall rules blocking access.
      • Use tools like ping or traceroute to diagnose network issues.
    4. User Authorizations:

      • Verify that the user has the necessary authorizations to access the ITS. Check the user roles and profiles in the SAP system.
    5. Session Management:

      • Check the session limits configured in the ITS settings. If the maximum number of sessions is reached, consider increasing the limit or terminating inactive sessions.
    6. Browser Compatibility:

      • Test the application in different browsers to see if the issue persists. Ensure that the browser settings are compatible with the ITS.

    Related Information:

    • SAP Notes: Check SAP Notes related to ITS and the specific error message for any patches or updates that may resolve the issue.
    • Documentation: Refer to the official SAP documentation for ITS for detailed configuration and troubleshooting steps.
    • Logs: Review the ITS logs for any additional error messages or warnings that could provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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