How To Fix ITS116 - Available physical memory

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 116

• Message text: Available physical memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS116 - Available physical memory ?

  The SAP error message ITS116, which refers to "Available physical memory," typically indicates that the system is running low on available physical memory. This can lead to performance issues or even system crashes if not addressed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Insufficient Physical Memory: The server may not have enough RAM to handle the current workload, especially if multiple applications or processes are running simultaneously.
  Memory Leaks: Certain applications or processes may not be releasing memory properly, leading to gradual depletion of available memory.
  High Workload: A sudden increase in user activity or background processes can consume more memory than usual.
  Configuration Issues: Incorrect configuration settings in the SAP system or the underlying operating system can lead to inefficient memory usage.
  
  Solutions:
  
  Increase Physical Memory: If the server hardware allows, consider adding more RAM to accommodate the workload.
  Optimize Memory Usage:
  
  Review and optimize the configuration settings for the SAP system to ensure efficient memory usage.
  Use transaction codes like ST02 (Tune Summary) to analyze memory usage and identify any bottlenecks.
  
  
  Monitor and Manage Processes:
  
  Use tools like SAP Solution Manager or operating system monitoring tools to identify processes consuming excessive memory.
  Terminate or optimize any unnecessary background jobs or processes.
  
  
  Check for Memory Leaks: 
  
  Investigate any custom code or third-party applications that may be causing memory leaks. Debugging and profiling tools can help identify problematic areas.
  
  
  Adjust SAP Parameters: 
  
  Review and adjust SAP memory parameters (e.g., abap/heap_area_dia, abap/heap_area_nondia, etc.) in the instance profile to better allocate memory based on your system's needs.
  
  
  Restart the System: In some cases, a simple restart of the SAP application server can help clear up memory issues temporarily.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide specific guidance or patches related to memory management and the ITS116 error.
  System Monitoring: Regularly monitor system performance and memory usage to proactively address potential issues before they lead to errors.
  Documentation: Refer to SAP documentation for best practices on memory management and system performance tuning.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the ITS116 error and improve the overall performance of your SAP system.