How To Fix ITS100 - Snapshort information about sessions at full capacity

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 100

• Message text: Snapshort information about sessions at full capacity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS100 - Snapshort information about sessions at full capacity ?

  The SAP error message ITS100 indicates that the Internet Transaction Server (ITS) has reached its maximum capacity for handling sessions. This typically occurs when the number of active sessions exceeds the configured limit, preventing new sessions from being established.
  Cause:
  
  Session Limit Reached: The maximum number of concurrent sessions allowed by the ITS configuration has been reached.
  Long-Running Sessions: Sessions that are not being terminated properly or are taking too long to complete can consume session resources.
  Configuration Settings: The default settings for session limits may be too low for the current usage patterns.
  Resource Leaks: There may be issues in the application or server that are causing sessions to not close properly.
  
  Solution:
  
  
  Increase Session Limit:
  
  You can increase the maximum number of sessions allowed in the ITS configuration. This is typically done in the sapwebdisp.pfl or its.conf file, depending on your setup.
  Look for parameters like max_sessions or similar and increase their values.
  
  
  
  Monitor and Manage Sessions:
  
  Regularly monitor active sessions to identify long-running or idle sessions that can be terminated.
  Implement session timeout settings to automatically close sessions that have been inactive for a specified period.
  
  
  
  Optimize Application Performance:
  
  Review the application logic to ensure that sessions are being managed efficiently and that there are no bottlenecks causing sessions to hang.
  
  
  
  Restart ITS:
  
  If the session limit is reached due to a temporary spike in usage, restarting the ITS can free up resources and allow new sessions to be created.
  
  
  
  Load Balancing:
  
  If applicable, consider implementing load balancing to distribute the session load across multiple ITS instances.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS and session management for specific guidance and best practices.
  Documentation: Refer to the official SAP documentation for detailed configuration settings and recommendations for managing ITS sessions.
  Monitoring Tools: Utilize SAP monitoring tools to keep track of session usage and performance metrics.
  
  By addressing the session capacity issue through configuration adjustments and monitoring, you can mitigate the ITS100 error and improve the overall performance of your SAP environment.