How To Fix ITS030 - Turn around time of a process

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 030

• Message text: Turn around time of a process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS030 - Turn around time of a process ?

  The SAP error message ITS030, which refers to "Turn around time of a process," typically indicates that a process in the SAP system has exceeded the expected turnaround time. This can occur in various contexts, such as during the execution of a transaction, report, or background job.
  Causes:
  
  Long-running Processes: The process may be taking longer than expected due to complex calculations, large data volumes, or inefficient queries.
  System Performance Issues: High system load, insufficient resources (CPU, memory, disk I/O), or network latency can contribute to delays.
  Lock Contention: If multiple processes are trying to access the same data simultaneously, it can lead to delays.
  Database Performance: Poorly optimized database queries or lack of proper indexing can slow down data retrieval.
  Configuration Issues: Incorrect settings in the SAP system or application server can lead to performance bottlenecks.
  
  Solutions:
  
  Analyze the Process: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to identify the root cause of the delay.
  Optimize Queries: Review and optimize any database queries involved in the process. Ensure that proper indexing is in place.
  Increase Resources: If the system is under heavy load, consider increasing the hardware resources (CPU, memory) or optimizing the system configuration.
  Check for Locks: Use transaction SM12 to check for lock entries that may be causing contention and resolve any issues.
  Review Background Jobs: If the process is a background job, check the job logs in transaction SM37 for any errors or warnings that may indicate why it is taking longer than expected.
  Adjust Timeout Settings: If applicable, consider adjusting the timeout settings for the process in question, but this should be done with caution and understanding of the implications.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to performance issues and the specific error message for any patches or recommendations.
  Performance Tuning: Regularly perform system performance tuning and monitoring to prevent such issues from occurring in the future.
  User Training: Ensure that users are trained on how to efficiently use the system to minimize unnecessary load and long-running processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or a technical consultant who can provide deeper insights into the specific environment and configuration.