How To Fix ITS006 - Double click refreshes the Session current snapshot


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ITS - Messages for Agent-Based ITS Monitor

  • Message number: 006

  • Message text: Double click refreshes the Session current snapshot

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ITS006 - Double click refreshes the Session current snapshot ?

    The SAP error message ITS006, which states "Double click refreshes the Session current snapshot," typically occurs in the context of SAP Internet Transaction Server (ITS) or when using SAP GUI for HTML. This message indicates that the session is being refreshed, which can lead to unexpected behavior or data loss if the user is not aware of it.

    Cause:

    1. Session Management: The error is often related to how sessions are managed in the SAP environment. When a user double-clicks on a link or button, it can trigger a refresh of the session, leading to the message.
    2. Browser Behavior: Some web browsers may interpret double-clicks or rapid clicks as a request to refresh the page, which can cause the session to reload.
    3. Network Issues: Intermittent network connectivity can also lead to session refreshes, as the system may attempt to re-establish a connection.

    Solution:

    1. Avoid Double-Clicking: The simplest solution is to avoid double-clicking on links or buttons within the SAP interface. Instead, click once and wait for the action to complete.
    2. Browser Settings: Check your browser settings to ensure that it is not set to refresh pages automatically or that it does not have any extensions that might interfere with session management.
    3. Session Timeout Settings: Review and adjust the session timeout settings in the SAP system if necessary. This can help prevent sessions from timing out too quickly.
    4. Update SAP GUI/Browser: Ensure that you are using the latest version of SAP GUI or the web browser, as updates may contain fixes for session management issues.
    5. Network Stability: Ensure that your network connection is stable to prevent interruptions that could lead to session refreshes.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to the ITS006 error. SAP frequently releases updates that address known issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review the official SAP documentation for Internet Transaction Server and session management to better understand how sessions are handled and best practices for avoiding issues.

    If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.

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