How To Fix ITS003 - ITS configuration has been refreshed &1 times since the agent was started

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS - Messages for Agent-Based ITS Monitor

• Message number: 003

• Message text: ITS configuration has been refreshed &1 times since the agent was started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS003 - ITS configuration has been refreshed &1 times since the agent was started ?

  The SAP error message "ITS003 ITS configuration has been refreshed &1 times since the agent was started" is related to the Internet Transaction Server (ITS) in SAP. This message indicates that the ITS configuration has been reloaded multiple times since the agent was started. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Configuration Changes: The ITS configuration may have been changed multiple times, prompting the system to refresh the configuration.
  Agent Restart: If the ITS agent is restarted, it may reload the configuration, which can lead to this message being displayed.
  System Load: High system load or issues with the underlying infrastructure may cause the configuration to refresh unexpectedly.
  Monitoring Tools: Some monitoring tools or scripts may trigger configuration refreshes.
  
  Solution:
  
  Check Configuration Changes: Review any recent changes made to the ITS configuration. If unnecessary changes were made, consider reverting them.
  Agent Restart: If the agent has been restarted frequently, investigate the reasons for the restarts. Ensure that the agent is stable and not being restarted due to errors or misconfigurations.
  System Performance: Monitor the performance of the server hosting the ITS. High load or resource constraints can lead to unexpected behavior.
  Review Logs: Check the ITS logs for any errors or warnings that may indicate why the configuration is being refreshed. Look for patterns or specific triggers.
  Configuration Settings: Ensure that the configuration settings are optimal and do not require frequent updates. If certain settings are dynamic, consider if they can be made static.
  Consult Documentation: Refer to SAP documentation for the specific version of ITS you are using to understand the implications of configuration refreshes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS and configuration issues. There may be specific notes addressing this error or providing guidance on best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Version-Specific Behavior: Be aware that behavior may vary between different versions of SAP ITS, so ensure that you are looking at the correct documentation for your version.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.