How To Fix ISU_UMC_ODATA071 - Cannot start Workflow via Business Partner Contact &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 071

• Message text: Cannot start Workflow via Business Partner Contact &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UMC_ODATA071 - Cannot start Workflow via Business Partner Contact &1 ?

  The SAP error message ISU_UMC_ODATA071 indicates that there is an issue with starting a workflow via a Business Partner Contact in the SAP system. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when trying to initiate a workflow process related to a business partner.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incomplete Configuration: The workflow might not be properly configured in the system, or the necessary workflow templates are not activated.
  Authorization Issues: The user attempting to start the workflow may not have the necessary authorizations to execute the workflow.
  Incorrect Business Partner Data: The Business Partner (BP) data might be incomplete or incorrect, leading to issues when trying to initiate the workflow.
  Technical Issues: There could be underlying technical issues, such as problems with the OData service or connectivity issues.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Ensure that the workflow template is correctly configured and activated in the system.
  Verify that all necessary steps and conditions in the workflow are properly defined.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to start the workflow.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Business Partner Data:
  
  Review the Business Partner data to ensure that all required fields are filled out correctly.
  Use transaction code BP to check the details of the Business Partner and ensure that it is active and correctly set up.
  
  
  
  Check OData Service:
  
  Ensure that the OData service used for the workflow is correctly configured and active.
  You can use transaction code /IWFND/MAINT_SERVICE to check the status of the OData service.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SWDD - Workflow Builder
  SWI1 - Work Item Selection
  SLG1 - Application Log
  /IWFND/MAINT_SERVICE - OData Service Maintenance
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on workflows in SAP IS-U and OData services.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the ISU_UMC_ODATA071 error message.