How To Fix ISU_UMC_ODATA028 - No e-mail found in the request

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 028

• Message text: No e-mail found in the request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UMC_ODATA028 - No e-mail found in the request ?

  The SAP error message ISU_UMC_ODATA028: No e-mail found in the request typically occurs in the context of SAP IS-U (Utilities) when working with OData services, particularly when trying to send an email or when an email address is expected in the request but is not provided.
  Cause:
  
  Missing Email Address: The most common cause of this error is that the request being sent to the OData service does not include an email address. This could happen if the client application fails to provide the necessary email information.
  Incorrect Request Format: The request might not be formatted correctly, leading to the email field being ignored or not recognized.
  Configuration Issues: There may be issues with the configuration of the OData service or the underlying business logic that processes the request.
  
  Solution:
  
  Check Request Payload: Ensure that the request being sent to the OData service includes a valid email address. This should be in the correct format and included in the appropriate field.
  Validate Input Data: If the email address is being collected from user input, validate that the input is not empty and conforms to standard email formats.
  Review OData Service Configuration: Check the configuration of the OData service to ensure that it is set up to accept email addresses and that there are no restrictions or misconfigurations.
  Debugging: If you have access to the backend, you can enable debugging or logging to see the exact request being processed and identify where the email address is missing.
  Consult Documentation: Review the SAP documentation for the specific OData service you are using to ensure that you are following the correct procedures and requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  OData Service Documentation: Refer to the documentation for the specific OData service you are using to understand the expected input parameters and their formats.
  Community Forums: Consider searching or posting in SAP community forums or SAP Community Network (SCN) for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.