How To Fix ISU_UMC_ODATA030 - User not found for the provided e-mail ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 030

• Message text: User not found for the provided e-mail ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_UMC_ODATA030 - User not found for the provided e-mail ID &1 ?

  The SAP error message ISU_UMC_ODATA030: User not found for the provided e-mail ID &1 typically occurs in the context of SAP IS-U (Utilities) when there is an issue with user authentication or user management, particularly when trying to access OData services.
  Cause:
  
  Invalid Email ID: The email ID provided in the request does not correspond to any user in the SAP system.
  User Not Created: The user associated with the email ID has not been created in the SAP system.
  User Deactivation: The user account may be deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access the requested OData service.
  Configuration Issues: There may be issues with the configuration of the OData service or the user management settings in the SAP system.
  
  Solution:
  
  Verify Email ID: Check the email ID being used in the request to ensure it is correct and properly formatted.
  User Creation: If the user does not exist, create the user in the SAP system using transaction code SU01.
  Check User Status: Use transaction code SU01 to check if the user is active. If the user is locked or inactive, unlock or activate the user.
  Authorization Check: Ensure that the user has the necessary roles and authorizations to access the OData service. This can be done using transaction code PFCG to assign the required roles.
  OData Service Configuration: Review the configuration of the OData service to ensure it is set up correctly and that the user management settings are properly configured.
  Check Logs: Review the system logs (transaction SLG1) for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on user management and OData services in SAP IS-U.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message ISU_UMC_ODATA030.