How To Fix ISU_UMC_ODATA026 - You have a payment of &2 &1 due on &3

ISU_UMC_ODATA026 - Overview

• Message type: E = Error

• Message class: ISU_UMC_ODATA - Message class for the Multichannel oData services

• Message number: 026

• Message text: You have a payment of &2 &1 due on &3

A payment of &V2& &V1& for your account &V4& is due on &V3&.

Error message extract from SAP system. Copyright SAP SE.

ISU_UMC_ODATA026 - Details

• The SAP error message ISU_UMC_ODATA026 typically indicates that there is a payment due for a specific amount and date. This message is often encountered in the context of SAP IS-U (Industry Solution for Utilities) when dealing with customer accounts, billing, or payment processing.
  
  Cause:
  The error message is generally triggered when:
  
  A customer has an outstanding payment that is due.
  The system is trying to process a transaction (like a billing or payment) but finds that there is an existing payment obligation that needs to be addressed first.
  There may be issues with the payment processing logic or configuration in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Account: 
  
  Navigate to the customer account in the SAP system and review the payment history and outstanding payments. Ensure that the payment due is acknowledged and that the customer is aware of it.
  
  
  
  Process Payment:
  
  If the payment is due, ensure that it is processed.