How To Fix ISU_S4H_C4C_UTIL_MSG316 - Error during selection : &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 316

• Message text: Error during selection : &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG316 - Error during selection : &1 ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG316, which states "Error during selection: &1," typically occurs in the context of SAP IS-U (Utilities) and its integration with S/4HANA and C4C (Cloud for Customer). This error can arise during data selection processes, such as when trying to retrieve or manipulate data related to utility billing, customer management, or other related functions.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the underlying database tables that the selection process is trying to access.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data.
  Configuration Errors: Incorrect configuration settings in the IS-U module or integration settings between S/4HANA and C4C can lead to selection errors.
  Technical Issues: There may be technical issues such as database connectivity problems, or issues with the underlying ABAP code that handles the selection logic.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data in the relevant tables. Look for missing or inconsistent records that could be causing the selection error.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the selection. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings in the IS-U module and ensure that all necessary settings for integration with S/4HANA and C4C are correctly configured.
  Debugging: If you have access to the ABAP development environment, you can debug the program or function module that is generating the error to identify the root cause.
  Check System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Performance Monitoring: Monitor system performance and check for any bottlenecks that could be affecting data retrieval processes.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Documentation: Review the official SAP documentation for IS-U, S/4HANA, and C4C for any specific guidelines or troubleshooting steps related to data selection errors.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.