How To Fix ISU_S4H_C4C_UTIL_MSG314 - Errors occured during extraction. No IDoc was created

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 314

• Message text: Errors occured during extraction. No IDoc was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG314 - Errors occured during extraction. No IDoc was created ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG314 indicates that there was an issue during the extraction process, and as a result, no IDoc (Intermediate Document) was created. This error is typically encountered in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C).
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the source system that prevents the extraction process from completing successfully.
  Configuration Issues: The configuration settings for the extraction process may not be set up correctly, leading to failures in generating IDocs.
  Authorization Issues: The user executing the extraction may not have the necessary authorizations to perform the operation.
  Technical Errors: There could be underlying technical issues, such as connectivity problems between systems or issues with the IDoc processing logic.
  Custom Code: If there are custom enhancements or modifications in the extraction logic, they may be causing the error.
  
  Solutions:
  
  Check Data Integrity: Review the data in the source system to ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings related to the extraction process. Ensure that all necessary parameters are correctly set.
  Authorization Check: Ensure that the user has the appropriate authorizations to execute the extraction and create IDocs.
  Analyze Logs: Check the application logs (transaction SLG1) and IDoc processing logs (transaction WE02 or WE05) for more detailed error messages that can provide insights into the root cause.
  Debugging: If you have access to the development environment, consider debugging the extraction program to identify where the failure occurs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific extraction process you are using for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs are processed in SAP can help in troubleshooting. Familiarize yourself with the IDoc types and their structures relevant to your extraction process.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.