How To Fix ISU_S4H_C4C_UTIL_MSG317 - Billing Plan Update Request Rejected; ERP Contract Not Created

ISU_S4H_C4C_UTIL_MSG317 - Overview

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 317

• Message text: Billing Plan Update Request Rejected; ERP Contract Not Created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG317 - Billing Plan Update Request Rejected; ERP Contract Not Created ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG317 indicates that a billing plan update request has been rejected because the corresponding ERP contract has not been created. This error typically occurs in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C).
  
  Cause:
  
  Missing ERP Contract: The primary cause of this error is that the system is attempting to update a billing plan for a contract that does not exist in the ERP system. This can happen if the contract was not created successfully or if there was an issue during the contract creation process.
  Data Synchronization Issues: There may be synchronization issues between the systems (e.g., IS-U and S/4HANA or C4C) that prevent the contract from being recognized.
  
  Configuration Issues: Incorrect configuration settings in the integration between IS-U and the ERP system can lead to this error.
  Authorization Issues: The user or process attempting to create or update the