How To Fix ISU_S4H_C4C_UTIL_MSG303 - No data retreived for the chosen selection criterias from VBAK/VBUK

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 303

• Message text: No data retreived for the chosen selection criterias from VBAK/VBUK

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG303 - No data retreived for the chosen selection criterias from VBAK/VBUK ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG303 indicates that no data was retrieved for the chosen selection criteria from the tables VBAK (Sales Document: Header Data) and VBUK (Sales Document: Status Data). This error typically occurs in the context of SAP IS-U (Utilities) when trying to fetch sales document data, often in integration scenarios with SAP S/4HANA or SAP Cloud for Customer (C4C).
  Causes:
  
  Incorrect Selection Criteria: The selection criteria you are using may not match any existing records in the VBAK or VBUK tables. This could be due to incorrect document numbers, dates, or other parameters.
  Data Not Available: The data you are trying to access may not exist in the system. This could happen if the sales documents have not been created or have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the data in the specified tables.
  System Configuration: There may be configuration issues in the system that prevent the retrieval of data, such as missing integration settings between IS-U and S/4HANA or C4C.
  Data Synchronization Issues: If the data is supposed to be synchronized between systems (e.g., between SAP IS-U and SAP S/4HANA), there may be issues with the data transfer or synchronization processes.
  
  Solutions:
  
  Verify Selection Criteria: Double-check the selection criteria you are using. Ensure that the values entered are correct and correspond to existing records in the VBAK and VBUK tables.
  Check Data Existence: Use transaction codes like SE16 or SE16N to directly query the VBAK and VBUK tables to see if any records exist that match your criteria.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  Check Configuration: Review the configuration settings related to sales documents in your SAP system. Ensure that all necessary integration settings are correctly configured.
  Data Synchronization: If applicable, check the data synchronization processes between systems. Ensure that data is being transferred correctly and that there are no errors in the integration process.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: SE16, SE16N (for table data retrieval), and relevant transaction codes for checking configuration settings.
  SAP Documentation: Refer to SAP Help Portal for documentation on IS-U and integration with S/4HANA or C4C.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.