How To Fix ISU_S4H_C4C_UTIL_MSG012 - Sales Organisation is missing. Company code can't be determined.

ISU_S4H_C4C_UTIL_MSG012 - Overview

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 012

• Message text: Sales Organisation is missing. Company code can't be determined.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG012 - Sales Organisation is missing. Company code can't be determined. ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG012 indicates that there is a missing sales organization in the context of a transaction or process that requires a company code to be determined. This error typically arises in the SAP IS-U (Utilities) module when integrating with other SAP components like S/4HANA or C4C (Cloud for Customer).
  
  Cause:
  
  Missing Configuration: The sales organization may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Data Inconsistency: There may be inconsistencies in the master data, such as customer master records or sales area data.
  Incorrect Transaction Data: The transaction being processed may not have the necessary sales organization data filled in.
  Integration Issues: If the error occurs during integration with C4C or other systems, it may be due to missing or incorrect mapping of sales organizations.
  
  
  Solution:
  
  
  Check Sales Organization Configuration:
  
  Go to the configuration settings in SAP and ensure that the sales organization