How To Fix ISU_S4H_C4C_UTIL_MSG013 - Contract is &1 and Contract Item is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 013

• Message text: Contract is &1 and Contract Item is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG013 - Contract is &1 and Contract Item is &2 ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG013 typically indicates an issue related to contract management in the SAP system, particularly in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA and SAP C4C (Cloud for Customer). The message specifies that there is a problem with a specific contract and contract item, denoted by placeholders &1 and &2.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  Data Inconsistency: There may be inconsistencies in the contract data or contract item data in the system.
  Missing Data: Required fields or data for the contract or contract item may be missing.
  Integration Issues: Problems with the integration between SAP IS-U and other systems like SAP S/4HANA or SAP C4C could lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the contract or contract item.
  Configuration Issues: Incorrect configuration settings in the contract management module could lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contract and Contract Item: Verify the details of the contract and contract item specified in the error message. Ensure that all required fields are filled and that the data is consistent.
  
  
  Review Integration Settings: If the error is related to integration with SAP S/4HANA or SAP C4C, check the integration settings and ensure that the systems are properly connected and configured.
  
  
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access and modify the contract and contract item.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context about the issue.
  
  
  Data Consistency Check: Run data consistency checks in the IS-U module to identify and rectify any inconsistencies.
  
  
  Contact Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
  
  EEDM: Contract Management
  EEDC: Contract Item Management
  
  
  Documentation: Refer to SAP documentation for IS-U and integration with S/4HANA and C4C for more detailed information on contract management processes.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.