How To Fix ISU_S4H_C4C_UTIL_MSG005 - No successor document was created

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_S4H_C4C_UTIL_MSG -

• Message number: 005

• Message text: No successor document was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_S4H_C4C_UTIL_MSG005 - No successor document was created ?

  The SAP error message ISU_S4H_C4C_UTIL_MSG005 with the description "No successor document was created" typically occurs in the context of SAP IS-U (Utilities) and its integration with SAP S/4HANA or SAP Cloud for Customer (C4C). This error indicates that a process expected to generate a successor document (like an invoice, order, or other follow-up document) did not do so.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the document flow settings or in the integration settings between IS-U and S/4HANA/C4C.
  Missing Data: Required data for creating the successor document might be missing or incomplete. This could include customer information, contract details, or other relevant data.
  Business Logic: The business logic defined in the system may not allow for the creation of a successor document under certain conditions.
  Technical Errors: There could be technical issues, such as system errors or bugs, that prevent the creation of the successor document.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to document flow in both IS-U and S/4HANA/C4C. Ensure that all necessary settings are correctly defined.
  Validate Data: Ensure that all required data for the transaction is complete and accurate. Check for missing or incorrect entries in the relevant master data or transaction data.
  Review Business Rules: Analyze the business rules and logic that govern the creation of successor documents. Ensure that the conditions for creating such documents are met.
  Error Logs: Check the system logs and error messages for any additional information that might indicate why the successor document was not created. This can provide insights into any underlying issues.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or further insights into the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in IS-U and S/4HANA that may help in troubleshooting (e.g., transaction codes for document management, error logs, etc.).
  SAP Notes: Search for SAP Notes related to ISU_S4H_C4C_UTIL_MSG005 in the SAP Support Portal for any updates or fixes.
  Integration Scenarios: Understand the integration scenarios between IS-U and S/4HANA/C4C, as this can help in identifying where the breakdown in document creation is occurring.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message ISU_S4H_C4C_UTIL_MSG005.