How To Fix ISU_GS_IN_SMS026 - Please enter Outage date and time information for sending SMS.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 026

• Message text: Please enter Outage date and time information for sending SMS.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS026 - Please enter Outage date and time information for sending SMS. ?

  The SAP error message ISU_GS_IN_SMS026 indicates that the system requires the user to enter outage date and time information before sending an SMS notification related to an outage. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with outage management and communication.
  Cause:
  The error is triggered when the system detects that the necessary outage date and time information is missing. This information is crucial for the system to understand when the outage occurred or is expected to occur, which is essential for notifying customers or stakeholders via SMS.
  Solution:
  To resolve this error, you need to ensure that the outage date and time information is correctly entered in the relevant fields before attempting to send the SMS. Here are the steps you can follow:
  
  
  Access the Outage Management Screen: Navigate to the screen where you manage outages or notifications.
  
  
  Enter Outage Date and Time:
  
  Look for fields labeled "Outage Date" and "Outage Time."
  Enter the appropriate date and time for the outage. Ensure that the format is correct and matches the system's requirements.
  
  
  
  Save Changes: After entering the required information, save your changes.
  
  
  Retry Sending SMS: Once the outage date and time are filled in, attempt to send the SMS notification again.
  
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to enter outage information and send SMS notifications.
  System Configuration: Check if the SMS notification settings are correctly configured in your SAP system. This includes ensuring that the SMS gateway is set up and operational.
  Documentation: Refer to the SAP documentation or help files related to IS-U and SMS notifications for more detailed guidance on managing outages and sending notifications.
  Support: If the issue persists after entering the required information, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully send SMS notifications related to outages.