How To Fix ISU_GS_IN_SMS003 - No text message maintained in the text editor

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 003

• Message text: No text message maintained in the text editor

What causes this issue?

The text message to generate SMS is not maintained for the service type.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

System will not trigger SMS for the service type

How to fix this error?

You configure text message, for a combination of service type and
service sub type. To configure text message, on SAP Easy Access screen,
choose Utilities Industry-> Customer Service -> Country Specifics ->
India -> Message Text for Customer Mobile Services -> Create Message
Text or use transaction ESMS_TEXT_INS01

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS003 - No text message maintained in the text editor ?

  The SAP error message ISU_GS_IN_SMS003 indicates that there is no text message maintained in the text editor for a specific context, typically related to the IS-U (Utilities) module in SAP. This error often arises when the system attempts to send a message or notification, but the required text for that message has not been defined.
  Cause:
  
  Missing Text Maintenance: The primary cause of this error is that the text message that is supposed to be sent or displayed has not been created or maintained in the text editor.
  Incorrect Configuration: There may be a configuration issue where the system is looking for a text that has not been set up correctly.
  Text ID Not Found: The specific text ID that the system is trying to access does not exist in the text repository.
  
  Solution:
  
  
  Maintain Text Message:
  
  Navigate to the relevant transaction for maintaining text messages. This is usually done in the SAP GUI through transaction codes like SO10 (for standard texts) or specific IS-U transactions.
  Create or edit the text message that corresponds to the ID being referenced in the error message.
  Ensure that the text is saved and activated.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the messaging or notification system in IS-U. Ensure that all necessary texts are defined and linked correctly.
  If applicable, check the customizing settings in SPRO to ensure that the text determination procedure is correctly set up.
  
  
  
  Testing:
  
  After maintaining the text, test the process again to see if the error persists. If it does, double-check that the correct text ID is being referenced.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining texts in the context of your particular implementation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 for maintaining standard texts, or specific IS-U transactions that may be used for text maintenance.
  User Authorizations: Ensure that you have the necessary authorizations to create or modify text messages in the system.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ISU_GS_IN_SMS003 error and ensure that the necessary text messages are maintained in the system.