How To Fix ISU_GS_IN_SMS005 - Text message for the selected Service and Service Subtype already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 005

• Message text: Text message for the selected Service and Service Subtype already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS005 - Text message for the selected Service and Service Subtype already exists ?

  The SAP error message ISU_GS_IN_SMS005 indicates that there is an attempt to create or modify a text message for a specific service and service subtype, but a text message with the same parameters already exists in the system. This is common in SAP IS-U (Industry Solution for Utilities) when dealing with service-related texts.
  Cause:
  The error occurs due to the following reasons:
  
  Duplicate Entry: A text message for the selected service and service subtype has already been created in the system.
  Incorrect Data Entry: The user may be trying to enter a text message that is identical to an existing one, which violates the uniqueness constraint for that service and subtype combination.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Text Messages:
  
  Navigate to the relevant transaction in SAP where text messages are maintained (e.g., transaction code SE61 for text management).
  Search for existing text messages for the specific service and service subtype to confirm if a duplicate exists.
  
  
  
  Modify Existing Text:
  
  If a text message already exists, consider modifying the existing text instead of creating a new one. This can help avoid duplication.
  
  
  
  Delete Duplicate Entry:
  
  If the existing text message is no longer needed, you can delete it to free up the entry for a new text message.
  
  
  
  Use Different Parameters:
  
  If you need to create a new text message, consider using different parameters (e.g., a different service subtype) to avoid conflicts with existing entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to text management in IS-U for additional guidance on handling text messages.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE61 (Text Management) and ISU related transactions for managing service texts.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to create or modify text messages in the system.
  
  By following these steps, you should be able to resolve the ISU_GS_IN_SMS005 error and manage text messages effectively in your SAP IS-U environment.