How To Fix ISU_GS_IN_SMS001 - Data could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_GS_IN_SMS - Message class for IS-U: India localization for SMS Services

• Message number: 001

• Message text: Data could not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_GS_IN_SMS001 - Data could not be saved ?

  The SAP error message ISU_GS_IN_SMS001, which indicates that "Data could not be saved," typically occurs in the context of the SAP IS-U (Utilities) module, particularly when dealing with data related to service management or billing processes. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not conform to predefined criteria.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save the data. This can happen if the user role does not include permissions for the specific transaction or data object.
  
  
  Database Locking: The data might be locked by another user or process, preventing the current transaction from saving changes.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database connection, system performance issues, or bugs in the SAP application.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard saving process.
  
  
  Solutions:
  
  
  Check Data Input: Review the data being entered for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant database tables. If locks are found, coordinate with the user or process holding the lock to resolve the issue.
  
  
  Analyze System Logs: Check the system logs (transaction SLG1) for any error messages or warnings that might provide more context about the failure.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify where the error occurs. This may require the assistance of a developer or SAP Basis team.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message.
  
  
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU-related transactions, SM12 (to check locks), and SLG1 (to view logs).
  User Roles: Understand the user roles and authorizations in your organization to ensure compliance with security policies.
  SAP Documentation: Refer to SAP documentation for the IS-U module for more detailed information on data management and error handling.
  
  By systematically addressing these areas, you should be able to identify the cause of the ISU_GS_IN_SMS001 error and implement an appropriate solution.