How To Fix ISU_C4C_UTILITIES055 - Authorisation Missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 055

• Message text: Authorisation Missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES055 - Authorisation Missing ?

  The SAP error message ISU_C4C_UTILITIES055 typically indicates that a user does not have the necessary authorizations to perform a specific action within the SAP system, particularly in the context of Utilities (IS-U) and Customer Relationship Management (CRM) integration.
  Cause:
  The error is caused by a lack of required authorizations for the user role trying to access or execute a particular transaction or function. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that are required for the action.
  Role Assignment Issues: The user may not be assigned the correct roles that include the necessary permissions.
  Changes in Authorization Profiles: Recent changes to authorization profiles or roles may have inadvertently removed necessary permissions.
  Custom Development: If there are custom developments or enhancements, they may require additional authorizations that are not included in standard roles.
  
  Solution:
  To resolve the ISU_C4C_UTILITIES055 error, follow these steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user experiencing the issue. This can be done using transaction code SU01 (User Maintenance).
  Ensure that the user has the appropriate roles that include the necessary authorizations for the action they are trying to perform.
  
  
  
  Review Authorization Objects:
  
  Identify the specific authorization objects that are missing. This can be done by checking the authorization logs or using transaction code SU53 immediately after the error occurs.
  Compare the required authorization objects with those assigned to the user.
  
  
  
  Modify Roles:
  
  If necessary, modify the user’s roles to include the missing authorization objects. This can be done using transaction code PFCG (Role Maintenance).
  Ensure that the roles are properly assigned and activated.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the action again to confirm that the error has been resolved.
  
  
  
  Consult Security Team:
  
  If you are not authorized to make changes to roles or if you are unsure about the required authorizations, consult your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  ST01: System Trace (for deeper analysis of authorization checks)
  
  
  
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization objects related to IS-U and CRM.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide guidance on required authorizations.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the ISU_C4C_UTILITIES055 error.