How To Fix ISU_C4C_UTILITIES054 - An error occurred while initiating the reconnection request

ISU_C4C_UTILITIES054 - Overview

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 054

• Message text: An error occurred while initiating the reconnection request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES054 - An error occurred while initiating the reconnection request ?

  The SAP error message ISU_C4C_UTILITIES054 indicates that there was an issue while trying to initiate a reconnection request in the SAP system, particularly in the context of SAP IS-U (Utilities) and its integration with SAP Cloud for Customer (C4C).
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the C4C system, which can prevent the reconnection request from being processed.
  Configuration Errors: Incorrect configuration settings in the integration between IS-U and C4C can lead to this error. This includes settings related to middleware, communication channels, or service endpoints.
  Authorization Issues: The user or service account attempting to initiate the reconnection may not have the necessary permissions or roles assigned.
  System Performance: If the system is under heavy load or experiencing performance issues, it may not be able to process the reconnection request in a timely manner.
  Data Consistency Issues: There may be inconsistencies or errors in the data being processed, which