How To Fix ISU_C4C_UTILITIES020 - Select items with total amount larger than zero

ISU_C4C_UTILITIES020 - Overview

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 020

• Message text: Select items with total amount larger than zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES020 - Select items with total amount larger than zero ?

  The SAP error message ISU_C4C_UTILITIES020 typically occurs in the context of SAP IS-U (Utilities) when you are trying to process a transaction that requires a selection of items, but the total amount of the selected items is zero or negative. This error is often encountered in billing, invoicing, or payment processing scenarios.
  
  Cause:
  The error is triggered when:
  
  You attempt to process a transaction (like billing or invoicing) without selecting any items that have a positive total amount.
  All selected items have a total amount of zero or are not valid for processing.
  There may be issues with the data integrity, such as missing or incorrect entries in the billing documents or contracts.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Selected Items: Ensure that the items you are trying to process have a total amount greater than zero. Review the selection criteria and make sure that valid items are included.
  
  
  Review Billing Documents: If