How To Fix ISU_C4C_UTILITIES018 - No Data found for processing

SAP Error Message - Details

• Message type: E = Error

• Message class: ISU_C4C_UTILITIES - Utilities Industry : Utilities message

• Message number: 018

• Message text: No Data found for processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISU_C4C_UTILITIES018 - No Data found for processing ?

  The SAP error message ISU_C4C_UTILITIES018: No Data found for processing typically occurs in the context of SAP IS-U (Utilities) and its integration with other components, such as SAP Cloud for Customer (C4C). This error indicates that the system was unable to find any relevant data to process for the operation you are attempting to perform.
  Causes:
  
  
  Data Availability: The most common cause is that there is no data available in the relevant tables or datasets that the transaction or process is trying to access. This could be due to:
  
  No records matching the selection criteria.
  Data not being uploaded or synchronized properly between systems.
  
  
  
  Incorrect Selection Criteria: The parameters or filters you are using to retrieve data may be too restrictive or incorrect, leading to no results being found.
  
  
  Integration Issues: If this error occurs during data transfer between SAP IS-U and C4C, there may be issues with the integration setup, such as:
  
  Missing configuration.
  Connectivity issues.
  Data mapping problems.
  
  
  
  Authorization Issues: Lack of proper authorizations to access the required data can also lead to this error.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that the data you expect to process actually exists in the relevant tables. You can do this by running queries or reports in SAP to see if the data is present.
  
  
  Review Selection Criteria: Ensure that the parameters you are using to filter data are correct and not overly restrictive. Adjust them if necessary.
  
  
  Integration Configuration: If the error occurs during integration:
  
  Check the configuration settings for the integration between IS-U and C4C.
  Ensure that the data mapping is correctly set up.
  Verify that the necessary data has been synchronized between the systems.
  
  
  
  Authorization Check: Ensure that the user executing the transaction has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  
  
  Logs and Traces: Check the application logs and traces for more detailed error messages or warnings that could provide additional context about why no data was found.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working with for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on IS-U and C4C integration, which may provide insights into common issues and their resolutions.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.