How To Fix IST_EBS340 - Account statements can only be requested using CACCTs or BPARTs

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 340

• Message text: Account statements can only be requested using CACCTs or BPARTs

What causes this issue?

The function module calls a report that defines the selection
conditions of a mass run for requesting account statements. However,
you can only select according to contract accounts (CACNTs) or business
partners (BPARTs).
Therefore the I_SEL_ENT parameter must be assigned the value 01 or 02.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call the IST_EBS_CREA_ACCT_BALA_RUN with I_SEL_ENT = 01 (for contract
accounts) or I_SEL_ENT = 02 (for business partners).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS340 - Account statements can only be requested using CACCTs or BPARTs ?

  The SAP error message IST_EBS340, which states "Account statements can only be requested using CACCTs or BPARTs," typically occurs in the context of Electronic Bank Statement (EBS) processing. This error indicates that the system is expecting a specific type of account identifier (either a Customer Account (CACCT) or a Business Partner (BPART)) to process the request for account statements, but it is not receiving the expected input.
  Cause:
  
  Incorrect Account Type: The account identifier provided in the request is neither a Customer Account (CACCT) nor a Business Partner (BPART).
  Configuration Issues: There may be configuration issues in the bank statement processing settings that do not align with the expected account types.
  Data Entry Errors: There could be a mistake in the data entry where the account number or identifier is incorrectly specified.
  Missing Master Data: The required master data for the customer account or business partner may not be set up correctly in the system.
  
  Solution:
  
  Verify Account Type: Ensure that the account identifier you are using is indeed a Customer Account or a Business Partner. Check the format and validity of the account number.
  Check Configuration: Review the configuration settings for Electronic Bank Statement processing in SAP. Ensure that the settings are correctly defined to accept the account types you are working with.
  Correct Data Entry: Double-check the data entry for any typos or incorrect information. Make sure that the account number is entered correctly.
  Review Master Data: Ensure that the necessary master data for the customer accounts or business partners is correctly set up in the system. This includes checking if the accounts are active and properly linked to the relevant bank accounts.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to set up and process Electronic Bank Statements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FF_5 (for processing bank statements) and BP (for managing business partners).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and process the required account types.
  Testing: If changes are made to the configuration or master data, conduct tests to ensure that the error does not recur.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Financials and Electronic Bank Statement processing.