How To Fix IST_EBS324 - Incorrect settings in IST_EBS_POI_SYST for &1/&2/&3/&4

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 324

• Message text: Incorrect settings in IST_EBS_POI_SYST for &1/&2/&3/&4

What causes this issue?

No output has been specified in the Customizing table.
Either outgoing IDocs should be created or an account statement should
be requested.
Otherwise processing is pointless.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your Customizing settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS324 - Incorrect settings in IST_EBS_POI_SYST for &1/&2/&3/&4 ?

  The SAP error message IST_EBS324 indicates that there are incorrect settings in the configuration for the Electronic Bank Statement (EBS) processing, specifically in the table IST_EBS_POI_SYST. This error typically arises when the system is unable to process bank statements correctly due to misconfigurations related to the bank statement processing settings.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The settings in the IST_EBS_POI_SYST table may not be correctly defined for the specified parameters (e.g., company code, bank key, etc.).
  Missing Entries: There may be missing entries in the configuration that are required for the bank statement processing.
  Data Inconsistencies: There could be inconsistencies in the data related to the bank statement processing, such as mismatched keys or incorrect formats.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code OBPM1 or OBPM2 to check the settings for Electronic Bank Statement processing.
  Verify that the entries in the IST_EBS_POI_SYST table are correctly configured for the relevant company code, bank key, and other parameters.
  
  
  
  Review Bank Statement Settings:
  
  Ensure that the bank statement processing settings are correctly defined in the system. This includes checking the bank account settings and ensuring that they are linked to the correct company code.
  
  
  
  Maintain Missing Entries:
  
  If you find that there are missing entries in the configuration, add the necessary entries to the IST_EBS_POI_SYST table to ensure that the system can process the bank statements correctly.
  
  
  
  Check for Data Consistency:
  
  Review the data related to the bank statements to ensure that there are no inconsistencies. This may involve checking the formats of the bank statement files and ensuring they match the expected formats in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the configuration of Electronic Bank Statements and the IST_EBS_POI_SYST table.
  
  
  
  Testing:
  
  After making the necessary changes, test the bank statement processing to ensure that the error is resolved and that the statements are processed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1, OBPM2, and FF_5 for bank statement processing.
  SAP Notes: Check SAP Notes for any known issues or updates related to Electronic Bank Statement processing that may provide additional insights or solutions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the IST_EBS324 error in your SAP system.