How To Fix IST_EBS318 - At least one of the contract accounts does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: IST_EBS - Interface Between IS-T and External Billing System

• Message number: 318

• Message text: At least one of the contract accounts does not exist

What causes this issue?

At least one of the contract accounts provided by the external billing
system does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the list of contract accounts for which bill information was
requested.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IST_EBS318 - At least one of the contract accounts does not exist ?

  The SAP error message IST_EBS318, which states "At least one of the contract accounts does not exist," typically occurs in the context of Electronic Bank Statement (EBS) processing. This error indicates that the system is unable to find one or more contract accounts that are referenced in the bank statement data being processed.
  Causes:
  
  Invalid Contract Account: The contract account(s) referenced in the bank statement may not exist in the SAP system. This could be due to a typo, incorrect account number, or the account being deleted or archived.
  Data Mismatch: The data in the bank statement may not match the expected format or values in the SAP system, leading to the inability to identify the contract account.
  Configuration Issues: There may be configuration issues in the EBS settings that prevent the system from correctly interpreting the contract accounts.
  Missing Master Data: The master data for the contract accounts may not be properly maintained or may be missing.
  
  Solutions:
  
  Verify Contract Accounts: Check the contract accounts mentioned in the bank statement. Ensure that they exist in the SAP system and are correctly entered.
  Correct Data Entry: If there are any typos or incorrect entries in the bank statement, correct them and reprocess the statement.
  Check Master Data: Ensure that the master data for the contract accounts is complete and accurate. This includes checking if the accounts are active and not archived or deleted.
  Review EBS Configuration: Check the configuration settings for Electronic Bank Statement processing in SAP. Ensure that the settings are correctly defined to match the incoming bank statement format.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling EBS errors and ensuring proper configuration.
  Debugging: If the issue persists, consider debugging the EBS processing to identify where the failure occurs. This may require technical assistance from an SAP ABAP developer.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FF_5 (for EBS upload) or OBPM1 (for EBS configuration) to manage bank statement processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to EBS processing and the specific error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the IST_EBS318 error and implement a solution to resolve it.