How To Fix ISSR_TP607 - Error during determination of SR product type

SAP Error Message - Details

• Message type: E = Error

• Message class: ISSR_TP - Message Class for Statutory Reporting

• Message number: 607

• Message text: Error during determination of SR product type

What causes this issue?

The <DS:DE.ISSR_VS_PRODUCT_TYPE>product type</> &V1& is not assigned an
<DS:DE.ISSR_PRODUCT_TYPE>SR product type</> in table &V2&.

System Response

The system does not migrate data records from area &V3& with asset
number &V4&.

How to fix this error?

Assign an SR product type to product type &V1& in Customizing activity
<DS:SIMG.ISSR_MAIN3>Define and Assign SR Product Type and SR Product
Category</> (table &V2& ).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISSR_TP607 - Error during determination of SR product type ?

  The SAP error message ISSR_TP607, which indicates "Error during determination of SR product type," typically occurs in the context of SAP's Service Request (SR) management or related modules. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Configuration Issues: The system may not be properly configured to determine the product type for the service request. This could be due to missing or incorrect settings in the relevant customizing tables.
  
  
  Master Data Issues: The product or service being referenced may not be correctly defined in the system. This includes missing product master data or incorrect categorization.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the product type information.
  
  
  System Bugs or Inconsistencies: There may be bugs in the SAP system or inconsistencies in the data that prevent the system from determining the product type.
  
  
  Missing Dependencies: If the product type determination relies on certain dependencies or conditions that are not met, this error can occur.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings related to product type determination in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary customizing entries are correctly set up.
  
  
  
  Verify Master Data:
  
  Check the product master data to ensure that the product is correctly defined and categorized.
  Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the product type information.
  Check the authorization roles and profiles assigned to the user.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the determination is failing.
  Use transaction codes like SE80 or SE37 to analyze the function modules involved in product type determination.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service request management and product type determination for additional insights.
  
  
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to ISSR_TP607 for any known issues or fixes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO (Customizing)
  SE80 (Object Navigator)
  SE37 (Function Module)
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.