How To Fix ISLM_API369 - External ID must include alphanumeric characters and hyphen(-) only.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISLM_API - API Messages

  • Message number: 369

  • Message text: External ID must include alphanumeric characters and hyphen(-) only.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISLM_API369 - External ID must include alphanumeric characters and hyphen(-) only. ?

    The SAP error message ISLM_API369 indicates that the External ID you are trying to use contains invalid characters. According to the error message, the External ID must consist only of alphanumeric characters (letters and numbers) and hyphens (-). This restriction is typically in place to ensure that identifiers are consistent and can be processed correctly by the system.

    Cause:

    The error occurs when:

    • The External ID contains special characters (e.g., spaces, punctuation, symbols) that are not allowed.
    • The External ID is empty or null.
    • The External ID starts or ends with a hyphen or contains consecutive hyphens.

    Solution:

    To resolve this error, you should:

    1. Check the External ID: Review the External ID you are trying to use and ensure it only contains valid characters (A-Z, a-z, 0-9, and hyphens).
    2. Remove Invalid Characters: If there are any invalid characters, remove or replace them with valid ones.
    3. Format the ID Correctly: Ensure that the ID does not start or end with a hyphen and does not contain consecutive hyphens.
    4. Test the ID: After making the necessary changes, try submitting the External ID again to see if the error persists.

    Related Information:

    • Character Limits: Check if there are any character limits for the External ID in your specific SAP implementation.
    • Documentation: Refer to the SAP documentation or help resources for guidelines on naming conventions and valid characters for identifiers.
    • System Configuration: If you are unsure about the rules for External IDs, consult with your SAP administrator or technical team, as there may be specific configurations or customizations in your SAP environment.

    By following these steps, you should be able to resolve the ISLM_API369 error and successfully use a valid External ID in your SAP system.

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