How To Fix ISJP_EHP4009 - Virtual account &1 &2 &3 for Payer Invoice &4 not found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP_EHP4 - Message class for invoice summary - EhP4

  • Message number: 009

  • Message text: Virtual account &1 &2 &3 for Payer Invoice &4 not found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP_EHP4009 - Virtual account &1 &2 &3 for Payer Invoice &4 not found. ?

    The SAP error message ISJP_EHP4009 indicates that a virtual account associated with a payer invoice could not be found. This error typically arises in the context of financial transactions, particularly when dealing with accounts receivable or payment processing in SAP systems.

    Cause:

    1. Missing Virtual Account: The virtual account specified in the error message does not exist in the system. This could be due to incorrect configuration or data entry.
    2. Incorrect Payer Information: The payer information associated with the invoice may be incorrect or incomplete, leading to the system being unable to locate the corresponding virtual account.
    3. Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to discrepancies in account information.
    4. Configuration Issues: The configuration settings for virtual accounts in the SAP system may not be set up correctly, leading to the inability to find the specified account.

    Solution:

    1. Verify Virtual Account: Check if the virtual account specified in the error message exists in the system. You can do this by navigating to the relevant configuration or master data transaction in SAP.
    2. Check Payer Information: Ensure that the payer information associated with the invoice is correct. This includes verifying the payer's master data and ensuring that it is complete.
    3. Review Configuration: Review the configuration settings for virtual accounts in your SAP system. Ensure that they are set up correctly and that all necessary parameters are defined.
    4. Data Consistency Check: Perform a data consistency check to ensure that all relevant data is synchronized and that there are no discrepancies between different modules or systems.
    5. Consult Documentation: Refer to SAP documentation or support notes related to virtual accounts and the specific error message for additional troubleshooting steps and guidance.
    6. Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL5N (Customer Line Item Display), or OBPM1 (Manage Payment Methods) to investigate the issue further.
    • SAP Notes: Check for any SAP Notes related to this error message or virtual accounts that may provide additional insights or patches.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the virtual account and related transactions.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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