How To Fix ISJP_EHP4011 - Invoice Summary Master Data not found for Payer &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP_EHP4 - Message class for invoice summary - EhP4

  • Message number: 011

  • Message text: Invoice Summary Master Data not found for Payer &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP_EHP4011 - Invoice Summary Master Data not found for Payer &1 &2 ?

    The SAP error message ISJP_EHP4011 indicates that the system could not find the Invoice Summary Master Data for a specific payer, identified by the parameters &1 (payer number) and &2 (payer name). This error typically occurs in the context of invoicing or billing processes within SAP, particularly when working with the Invoice Summary functionality.

    Causes:

    1. Missing Master Data: The most common cause is that the Invoice Summary Master Data for the specified payer does not exist in the system. This could be due to data not being created or maintained properly.
    2. Incorrect Payer Information: The payer number or name provided may be incorrect or not match the records in the system.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing records.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the Invoice Summary Master Data for the specified payer.

    Solutions:

    1. Check Master Data: Verify if the Invoice Summary Master Data exists for the specified payer. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like FBL1N for vendor line items or FBL5N for customer line items) and checking if the payer is listed.
    2. Create or Update Master Data: If the master data is missing, you may need to create it. This can typically be done through the relevant transaction for maintaining master data (e.g., BP for Business Partner).
    3. Verify Payer Information: Double-check the payer number and name being used in the transaction to ensure they are correct.
    4. Data Migration Review: If this issue arose after a data migration, review the migration logs and processes to ensure all necessary data was transferred correctly.
    5. Authorization Check: Ensure that the user has the appropriate authorizations to access the Invoice Summary Master Data. This may involve checking user roles and permissions in the SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data, such as BP (Business Partner), XD01 (Create Customer), or MK01 (Create Vendor).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to Invoice Summaries and Master Data Management for further insights into how the data is structured and maintained.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.

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