How To Fix ISJP663 - Recipient &2 is locked by user &1. Line item cannot be excluded.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 663

• Message text: Recipient &2 is locked by user &1. Line item cannot be excluded.

Self-Explanatory Message

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• What is the cause and solution for SAP error message ISJP663 - Recipient &2 is locked by user &1. Line item cannot be excluded. ?

  The SAP error message ISJP663 indicates that a recipient (identified by &2) is locked by a user (identified by &1), which prevents the exclusion of a line item in a transaction. This typically occurs in the context of financial transactions, such as payment processing or invoice management, where certain records are locked to prevent concurrent modifications.
  Cause:
  
  User Lock: The recipient's record is locked by another user who is currently processing or editing that record. This is a common scenario in multi-user environments where simultaneous access to the same data is restricted.
  Transaction in Progress: The user who has locked the record may be in the middle of a transaction that requires exclusive access to the recipient's data.
  System Lock: Sometimes, system-level locks can occur due to background jobs or processes that are running and accessing the same data.
  
  Solution:
  
  Identify the Locking User: Check who is currently locking the recipient's record. You can use transaction codes like SM12 (to view and manage locks) to identify the user and the locked object.
  Wait for Release: If the locking user is actively working on the record, you may need to wait until they complete their transaction and release the lock.
  Contact the Locking User: If possible, communicate with the user who has locked the record to understand their needs and see if they can release the lock or complete their transaction.
  Force Unlock (with caution): If the lock is no longer valid (e.g., the user has logged off unexpectedly), an administrator can forcefully remove the lock using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies.
  Review System Processes: If locks are occurring frequently, review background jobs or processes that may be causing unnecessary locks and optimize them if possible.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SU01: To manage user accounts and check user statuses.
  
  
  User Training: Ensure that users are trained on how to properly manage transactions to minimize locking issues.
  System Configuration: Review system settings related to locking behavior, especially if this issue is recurring.
  
  By following these steps, you should be able to resolve the ISJP663 error and prevent it from occurring in the future.