How To Fix ISJP620 - Creation of &1 &2 not possible. Customer &3 is not defined as "Recipient"

ISJP620 - Overview

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 620

• Message text: Creation of &1 &2 not possible. Customer &3 is not defined as "Recipient"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP620 - Creation of &1 &2 not possible. Customer &3 is not defined as "Recipient" ?

  The SAP error message ISJP620 indicates that there is an issue with the creation of a specific document (like a sales order, delivery, etc.) because the customer specified is not defined as a "Recipient" in the system. This typically occurs in scenarios where the system expects a customer to be set up in a certain way to receive documents or transactions.
  
  Cause:
  
  Customer Master Data: The customer (identified by &3 in the error message) is not set up correctly in the customer master data. Specifically, the customer may not have the necessary settings to be recognized as a recipient for the type of document you are trying to create.
  Recipient Configuration: The configuration for the customer may not include the necessary recipient roles or settings that allow them to receive the document type you are attempting to create.
  Document Type Restrictions: Certain document types may have specific requirements for customer roles, and the customer