How To Fix ISJP403 - Payer's Invoice not cleared. Archiving not possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 403

  • Message text: Payer's Invoice not cleared. Archiving not possible.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP403 - Payer's Invoice not cleared. Archiving not possible. ?

    The SAP error message ISJP403, which states "Payer's Invoice not cleared. Archiving not possible," typically occurs when you attempt to archive documents related to invoices that have not been fully cleared or settled in the system. This can happen in various scenarios, such as when there are outstanding payments, disputes, or other issues that prevent the invoice from being marked as cleared.

    Cause:

    1. Outstanding Payments: The invoice has associated payments that are still pending or have not been fully processed.
    2. Disputes: There may be disputes related to the invoice that prevent it from being cleared.
    3. Incomplete Transactions: Related transactions (like credit memos or adjustments) may not have been completed.
    4. Configuration Issues: There may be configuration settings in the SAP system that affect the archiving process.

    Solution:

    To resolve the ISJP403 error, you can follow these steps:

    1. Check Invoice Status:

      • Go to the relevant transaction (e.g., FB03 for displaying documents) and check the status of the invoice. Ensure that all payments have been processed and that there are no outstanding items.
    2. Clear Outstanding Items:

      • If there are outstanding payments, ensure that they are cleared. This may involve processing payments, creating credit memos, or resolving disputes.
    3. Review Related Transactions:

      • Check for any related transactions that may need to be completed. This includes ensuring that any adjustments or corrections are made.
    4. Consult with Finance Team:

      • If you are unsure about the status of the invoice or how to clear it, consult with your finance or accounting team for assistance.
    5. Archiving Configuration:

      • Ensure that the archiving configuration in SAP is set up correctly. This may involve checking the archiving object settings and ensuring that all prerequisites for archiving are met.
    6. Use Transaction SARA:

      • If you have the necessary authorizations, you can use transaction SARA to check the archiving object and see if there are any specific issues related to the archiving process.
    7. SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.

    Related Information:

    • Archiving Process: Understand the archiving process in SAP, including the prerequisites for archiving financial documents.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), SARA (Archive Administration), and others that may help in troubleshooting.
    • Documentation: Review SAP documentation or help files related to invoice processing and archiving for additional insights.

    If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.

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