How To Fix ISJP401 - Payer's Invoice and included documents archived

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 401

• Message text: Payer's Invoice and included documents archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP401 - Payer's Invoice and included documents archived ?

  The SAP error message ISJP401 indicates that the payer's invoice and the associated documents have been archived. This typically occurs in the context of SAP's document management and archiving processes, where older documents are moved to an archive to improve system performance and manage data storage.
  Cause:
  
  Archiving Process: The invoice and its related documents have been archived as part of the data management strategy in SAP. This is often done to comply with legal requirements or to optimize system performance.
  Document Retrieval: The system is unable to retrieve the invoice or related documents because they are no longer stored in the active database but rather in an archive.
  
  Solution:
  
  
  Access Archived Documents: To resolve this issue, you will need to access the archived documents. This can typically be done using the SAP Archive Management tools. You may need the appropriate permissions to access archived data.
  
  Use transaction codes like SARA (Archive Administration) to manage and view archived documents.
  You can also use SARI (Archive Information System) to search for and retrieve archived documents.
  
  
  
  Check Archiving Settings: Review the archiving settings in your SAP system to understand the retention policies and ensure that they align with your business requirements.
  
  
  Consult with IT/Support: If you do not have the necessary permissions or if you are unsure how to proceed, consult with your SAP Basis team or IT support. They can assist in retrieving the archived documents or adjusting the archiving settings.
  
  
  Related Information:
  
  Archiving Strategy: Understand your organization's archiving strategy, including how long documents are retained and the process for accessing archived data.
  Legal Compliance: Be aware of any legal requirements regarding document retention that may affect how long invoices and related documents are kept in the system.
  User Training: Ensure that users are trained on how to access archived documents and understand the implications of archiving on their daily operations.
  
  By following these steps, you should be able to address the ISJP401 error and access the necessary documents.