How To Fix ISJP118 - Confirmation of incoming payment has to be created manually

ISJP118 - Overview

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 118

• Message text: Confirmation of incoming payment has to be created manually

What causes this issue?

The change of the invoice summary hierarchy is possible.
Invoices with open line items still exist. As the role assignment has
changed, the confirmation of the incoming payment has to be done
manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ISJP118 - Details

• The SAP error message ISJP118, which states "Confirmation of incoming payment has to be created manually," typically occurs in the context of the SAP IS-J (Industry Solution for Utilities) module. This message indicates that the system is unable to automatically process the confirmation of an incoming payment for a customer account, and manual intervention is required.
  Causes:
  
  
  Configuration Issues: The system may not be configured to automatically handle incoming payments for certain scenarios or customer accounts.
  Payment Method: The payment method used may not support automatic processing, requiring manual confirmation.
  Document Status: The status of the payment document may not allow for automatic confirmation (e.g., if it is incomplete or has errors).
  Missing Data: Required data for processing the payment may be missing or incorrect, preventing automatic confirmation.
  Custom Logic: Custom enhancements or user exits may be interfering with the standard process, leading to the need for manual confirmation.
  
  Solutions:
  
  Manual Confirmation: As the error message suggests, you