How To Fix ISJP008 - Generic lock failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 008

  • Message text: Generic lock failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP008 - Generic lock failed. ?

    The SAP error message ISJP008 "Generic lock failed" typically indicates that there is a problem with acquiring a lock on a resource that is needed for a transaction or operation. This can occur in various contexts within SAP, such as during data processing, updates, or when accessing certain objects.

    Causes:

    1. Concurrent Access: Multiple users or processes are trying to access the same resource simultaneously, leading to a lock contention.
    2. Long-Running Transactions: A transaction that takes too long to complete may hold a lock longer than expected, preventing other transactions from acquiring the lock.
    3. Deadlocks: Situations where two or more transactions are waiting for each other to release locks, causing a deadlock.
    4. System Performance Issues: High system load or performance issues can lead to delays in lock acquisition.
    5. Configuration Issues: Incorrect configuration of lock parameters or settings in the SAP system.

    Solutions:

    1. Identify Lock Holders: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or process is holding the lock. You can then decide whether to wait or terminate the session holding the lock.
    2. Check for Long-Running Transactions: Use transaction SM66 (Global Work Process Overview) to monitor active processes and identify any long-running transactions that may be causing the lock.
    3. Optimize Transactions: Review and optimize the code or processes that are causing locks. Ensure that transactions are as efficient as possible and do not hold locks longer than necessary.
    4. Increase Lock Timeout: If appropriate, consider increasing the lock timeout settings in the system configuration to allow more time for locks to be acquired.
    5. Review System Performance: Check for any performance bottlenecks in the system that may be affecting lock acquisition. This may involve analyzing system resources, database performance, and network issues.
    6. Deadlock Resolution: If deadlocks are occurring, consider implementing better transaction management practices to avoid them, such as ensuring that transactions acquire locks in a consistent order.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific guidance or patches related to the ISJP008 error. SAP frequently updates its knowledge base with solutions for known issues.
    • Documentation: Review SAP documentation related to locking mechanisms and transaction management to better understand how locks work within the system.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is affecting critical business processes.

    By following these steps, you should be able to diagnose and resolve the ISJP008 error effectively.

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