How To Fix ISJP007 - Invoice Summary recipient &2 currently locked by user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 007

• Message text: Invoice Summary recipient &2 currently locked by user &1.

What causes this issue?

Invoice Summary recipient &V2& currently locked by user &V1&.

System Response

Invoice Summary Recipient already locked.
The accounting document cannot be saved.

How to fix this error?

The accounting document can be saved as soon as the Invoice Summary
Recipient is no longer locked.
You can check if the concerned object is unlocked by pressing the
Invoice Summary pushbutton.
You can remove the relevancy-flag of the line item(s) if you want to
save the accounting document while the Invoice Summary Recipient is
locked.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP007 - Invoice Summary recipient &2 currently locked by user &1. ?

  The SAP error message ISJP007 indicates that an invoice summary is currently locked by another user. This typically occurs when one user is processing or editing an invoice summary, and another user attempts to access the same summary simultaneously. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens an invoice summary for editing, it gets locked for that user. If another user tries to access it, they will encounter this error.
  Long Processing Time: If the first user takes a long time to complete their task, the second user may be left waiting indefinitely.
  Session Issues: Sometimes, a user may have an open session that is not properly closed, leading to a lock on the invoice summary.
  
  Solutions:
  
  
  Wait and Retry: The simplest solution is to wait for the user who has locked the invoice summary to finish their work and release the lock. You can periodically check if the lock has been released.
  
  
  Identify the Locking User: If you have the necessary permissions, you can identify the user who is currently locking the invoice summary. This can be done using transaction codes like SM12 (for lock entries) or SM21 (for system logs). Once identified, you can communicate with that user to understand when they will be done.
  
  
  Release the Lock: If the locking user is not available and you have the necessary authorizations, you can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the invoice.
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any background processes that might be causing the lock.
  
  
  Review User Sessions: If a user has left their session open, it may be necessary to log them out or terminate their session to release the lock. This can be done through transaction SM04 (user overview).
  
  
  Consult with IT Support: If the issue persists or if you are unsure about releasing locks, it may be best to consult with your IT support team or SAP Basis team for assistance.
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting similar issues in the future. Locks are typically managed at the database level, and different types of locks (exclusive, shared) can affect how users interact with the system.
  User Training: Providing training to users on how to properly close sessions and manage locks can help reduce the frequency of this error.
  System Performance: If locks are a frequent issue, it may be worth investigating the overall performance of the SAP system and whether it can be optimized to reduce processing times.
  
  By following these steps, you should be able to resolve the ISJP007 error and minimize its occurrence in the future.