How To Fix /ISDFPS/PM020 - It is not possible to change expired support relationships

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM -

• Message number: 020

• Message text: It is not possible to change expired support relationships

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM020 - It is not possible to change expired support relationships ?

  The SAP error message /ISDFPS/PM020 indicates that there is an attempt to change a support relationship that has already expired. This typically occurs in the context of SAP's support relationship management, where certain relationships between entities (like customers, vendors, or products) have a defined validity period.
  Cause:
  
  Expired Support Relationship: The primary cause of this error is that the support relationship you are trying to modify has already expired. This means that the validity period for that relationship has ended, and any changes to it are not allowed.
  Incorrect Date Handling: Sometimes, the system may not correctly recognize the current date or the expiration date due to configuration issues or data inconsistencies.
  User Permissions: In some cases, the user may not have the necessary permissions to modify support relationships, especially if they are expired.
  
  Solution:
  
  Check Validity Dates: Verify the validity dates of the support relationship you are trying to change. If it has indeed expired, you will need to create a new support relationship instead of modifying the old one.
  Create a New Support Relationship: If the existing relationship is expired, you can create a new support relationship with the desired parameters.
  Review User Permissions: Ensure that you have the necessary permissions to make changes to support relationships. If not, contact your system administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing support relationships in your version of SAP.
  Contact SAP Support: If you believe the error is occurring inappropriately (e.g., the relationship should still be valid), consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that manage support relationships, such as /ISDFPS/PM for support relationship management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  System Configuration: Review the configuration settings related to support relationships in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to address the error message and manage support relationships effectively within your SAP environment.