How To Fix /ISDFPS/OM433 - Description of previous service provider not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 433

• Message text: Description of previous service provider not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM433 - Description of previous service provider not found ?

  The SAP error message /ISDFPS/OM433: Description of previous service provider not found typically occurs in the context of the SAP IS-U (Utilities) module, particularly when dealing with service provider data in the context of service orders or contracts. This error indicates that the system is unable to find a description or record for a specified previous service provider in the database.
  Causes:
  
  Missing Data: The most common cause is that the previous service provider's data has not been maintained in the system. This could be due to data entry errors or incomplete data migration.
  Incorrect Configuration: There may be configuration issues in the service provider settings or in the related master data.
  Data Deletion: The record for the previous service provider may have been deleted or archived, making it unavailable for reference.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the service provider data.
  
  Solutions:
  
  
  Check Data Maintenance:
  
  Verify that the previous service provider has been correctly maintained in the system. You can do this by checking the relevant master data tables (e.g., BUT000 for business partners).
  Ensure that the description and other relevant fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings for service providers in the SAP system. Ensure that all necessary settings are in place and that there are no inconsistencies.
  
  
  
  Data Recovery:
  
  If the previous service provider's data has been deleted, you may need to restore it from a backup or re-enter the necessary information.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the service provider data. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the details of the service provider.
  Tables: Familiarize yourself with relevant tables such as BUT000, BUT020, and others that may hold information about service providers.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.