How To Fix /ISDFPS/OM432 - No description of service recipient found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 432

• Message text: No description of service recipient found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM432 - No description of service recipient found ?

  The SAP error message /ISDFPS/OM432 No description of service recipient found typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module. This error indicates that the system is unable to find a description or details for a specified service recipient in the relevant master data.
  Cause:
  
  Missing Master Data: The most common cause of this error is that the service recipient (which could be a customer, vendor, or other entity) has not been properly defined in the system. This could mean that the relevant master data is incomplete or missing.
  Incorrect Configuration: There may be issues with the configuration settings related to service recipients in the IS-DFPS module.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from retrieving the necessary information about the service recipient.
  
  Solution:
  
  
  Check Master Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify that the service recipient is correctly defined.
  Ensure that all required fields are filled out, including the description and any other relevant details.
  
  
  
  Maintain Service Recipient:
  
  If the service recipient does not exist, create a new entry with all necessary details.
  If it exists but is incomplete, update the entry to include the missing information.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the IS-DFPS module to ensure that they are set up correctly for service recipients.
  Consult with your SAP Basis or functional consultant if you suspect configuration issues.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data consistency issues in the master data.
  Correct any inconsistencies that may be found.
  
  
  
  Authorization Issues:
  
  Ensure that the user has the necessary authorizations to view or edit the service recipient data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE11 (Data Dictionary), and SE16 (Data Browser) to check the underlying tables.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP documentation for IS-DFPS for more details on service recipient management and related configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.