How To Fix /ISDFPS/OM431 - Documentation cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 431

• Message text: Documentation cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM431 - Documentation cannot be displayed ?

  The SAP error message /ISDFPS/OM431 Documentation cannot be displayed typically indicates that there is an issue with accessing or displaying documentation related to a specific object or transaction in the SAP system. This error can arise due to various reasons, including missing documentation, authorization issues, or system configuration problems.
  Causes:
  
  Missing Documentation: The documentation that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the documentation.
  System Configuration: There may be issues with the configuration of the SAP system or the specific module related to the documentation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  
  Check Documentation Availability:
  
  Verify if the documentation exists in the system. You can do this by checking the relevant transaction or object in the SAP system.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the documentation. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  System Configuration:
  
  Review the configuration settings related to the documentation display. Ensure that all necessary components are correctly configured.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying system issues or logs that might provide more insight into the problem.
  
  
  
  Testing in Different Environments:
  
  If possible, test the same action in a different environment (e.g., development or quality assurance) to see if the issue is specific to the production environment.
  
  
  
  Related Information:
  
  SAP Documentation: Familiarize yourself with the relevant SAP documentation for the module you are working with. This can provide insights into how documentation is managed and displayed.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Resources: Consider additional training or resources on SAP documentation management if this is a recurring issue in your organization.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.