How To Fix /ISDFPS/OM205 - The new maintenance engineer entered does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 205

• Message text: The new maintenance engineer entered does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM205 - The new maintenance engineer entered does not exist ?

  The SAP error message /ISDFPS/OM205 The new maintenance engineer entered does not exist typically occurs in the context of the SAP Plant Maintenance (PM) module, particularly when trying to assign a maintenance engineer to a task or work order. This error indicates that the system cannot find the specified maintenance engineer in the database.
  Cause:
  
  Non-Existent User: The maintenance engineer ID entered does not exist in the system. This could be due to a typo or because the user has not been created in the SAP system.
  Inactive User: The user might exist but is inactive or not assigned to the relevant organizational unit.
  Authorization Issues: The user may not have the necessary authorizations to be assigned to the task.
  Data Synchronization Issues: If the system is integrated with other systems (like HR), there might be synchronization issues leading to the user not being recognized.
  
  Solution:
  
  Verify User ID: Check the user ID entered for any typographical errors. Ensure that the ID corresponds to an existing user in the system.
  Check User Status: Use transaction code SU01 to check if the user exists and is active. If the user is inactive, you may need to activate the user or create a new one.
  Create User: If the user does not exist, you can create a new user using transaction code SU01. Ensure that the user is assigned to the correct roles and profiles.
  Check Authorizations: Ensure that the user has the necessary authorizations to be assigned to the work order or task. This can be checked in the user profile.
  Consult with HR: If the user is supposed to be created from the HR module, consult with the HR team to ensure that the user data is correctly maintained and synchronized.
  System Configuration: If the issue persists, it may require checking the configuration settings in the PM module to ensure that the assignment of maintenance engineers is set up correctly.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  PFCG - Role Maintenance
  IW31/IW32 - Create/Change Work Order
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user management and role assignments.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully assign a maintenance engineer to the relevant task or work order.