How To Fix IS165 - Enter a material number and/or a serial number

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 165

• Message text: Enter a material number and/or a serial number

What causes this issue?

You have entered neither a <GL:material_number>material number</> nor
a <GL:serial_number>serial number</>.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

Choose one of the following options:
Enter a <ZH>material number</> and press <PF>Enter</>.
The system will display all the serial numbers for the material.
Enter a <ZH>serial number</> and press <PF>Enter</>.
The system will display all the materials for which this serial
number exists.
Enter a <ZH>material number and serial number</> and press
<PF>Enter</>.
The system will display the data for this combination of material
number and serial number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS165 - Enter a material number and/or a serial number ?

  The SAP error message IS165, which states "Enter a material number and/or a serial number," typically occurs in the context of inventory management or logistics when the system expects a material number or serial number to be entered, but it is missing or invalid.
  Cause:
  
  Missing Input: The user did not enter a material number or serial number in the relevant field.
  Invalid Input: The entered material number or serial number does not exist in the system or is not valid for the transaction being performed.
  Field Configuration: The field for material number or serial number may be set as mandatory in the configuration, and the user has not provided the required information.
  Transaction Context: The specific transaction or process being executed requires a material or serial number, and the user is attempting to proceed without providing it.
  
  Solution:
  
  Enter Required Information: Ensure that you enter a valid material number and/or serial number in the appropriate fields. Check for typos or formatting issues.
  Verify Material/Serial Number: Use transaction codes like MM03 (Display Material) or IQ03 (Display Serial Number) to verify that the material number or serial number exists in the system.
  Check Configuration: If you have the necessary permissions, check the configuration settings for the transaction to see if the fields are set as mandatory and adjust if necessary.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for the specific transaction to understand the requirements for entering material or serial numbers.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM01: Create Material
  MM02: Change Material
  MM03: Display Material
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  
  
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to access the material and serial number data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the IS165 error and proceed with your transaction in SAP.