How To Fix IRM_CUST_CSS017 - Enter a valid policy category or choose from the list

IRM_CUST_CSS017 - Overview

• Message type: E = Error

• Message class: IRM_CUST_CSS - Message class for IRM_CUST_CSS

• Message number: 017

• Message text: Enter a valid policy category or choose from the list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IRM_CUST_CSS017 - Enter a valid policy category or choose from the list ?

  The SAP error message IRM_CUST_CSS017 typically indicates that the system is expecting a valid policy category to be entered, but the input provided does not match any of the predefined categories in the system. This error often occurs in the context of SAP Information Lifecycle Management (ILM) or similar modules where policy categories are used to manage data retention and archiving.
  
  Cause:
  
  Invalid Input: The user may have entered a policy category that does not exist in the system.
  Missing Configuration: The policy categories may not have been properly configured or defined in the system.
  Authorization Issues: The user may not have the necessary permissions to view or select the available policy categories.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from recognizing valid categories.
  
  
  Solution:
  
  Check Input: Ensure that the policy category entered is correct. It should match exactly with the predefined categories in the system.
  Select from List: