How To Fix IRM_CUST_CSS015 - Retention period cannot be more than 9 digits


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IRM_CUST_CSS - Message class for IRM_CUST_CSS

  • Message number: 015

  • Message text: Retention period cannot be more than 9 digits

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message IRM_CUST_CSS015 - Retention period cannot be more than 9 digits ?

    The SAP error message IRM_CUST_CSS015 indicates that the retention period you are trying to set in the system exceeds the maximum allowed length of 9 digits. This typically occurs in the context of configuring retention periods for data management in SAP Information Lifecycle Management (ILM) or similar modules.

    Cause:

    The error is triggered when a user attempts to enter a retention period that is longer than the system's defined limit. In SAP, retention periods are often defined in days, and a 9-digit number can represent a maximum of 999,999,999 days, which is impractically long for most business scenarios.

    Solution:

    To resolve this error, you should:

    1. Check the Retention Period Value: Ensure that the retention period you are trying to set is within the acceptable range. The maximum value should be less than or equal to 999,999,999 days.

    2. Adjust the Retention Period: If the value exceeds the limit, reduce the retention period to a more reasonable number that fits within the 9-digit constraint.

    3. Review Business Requirements: Confirm with your business requirements to ensure that the new retention period aligns with your organization's data retention policies.

    4. Consult Documentation: If you are unsure about the appropriate retention period, refer to SAP documentation or consult with your SAP administrator or functional consultant for guidance.

    5. Testing: After making the necessary adjustments, test the changes in a development or quality assurance environment before applying them to the production system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • ILM Configuration: Familiarize yourself with the configuration settings for ILM in SAP, as this will help you understand how retention periods are defined and managed.

    By following these steps, you should be able to resolve the error and set an appropriate retention period in your SAP system.

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